Privacy Policy — Letterzz

Last updated: 02/09/2026

1. Introduction

This Privacy Policy explains how Letterzz ("we," "us," "our") collects, uses, and protects your personal information when you visit letterzz.com or shop.letterzz.com, or purchase our Products.

2. Information We Collect

• Contact information you give us: your name and email address, when you make a purchase, request a free guide/lead magnet, or join our mailing list.
• Purchase information: products bought, order date, and amount — processed through our store platform (Payhip) and payment processor (e.g. PayPal).
• Technical information: basic website usage data (e.g. via cookies or analytics), such as pages visited and device/browser type.
• Social media interactions: if you message or comment to us on Instagram, TikTok, Facebook, X, or LinkedIn, we may see your public profile information and your messages.

3. How We Use Your Information

• To deliver the digital products/guides you purchase or request.
• To process payments and manage your Membership subscription.
• To send emails you've opted into (new releases, membership updates, free guides like "The Friday Five," and related content) via our email provider, MailerLite.
• To respond to your questions and provide customer support.
• To improve our website, Products, and marketing.

4. Email Communications

When you request a free guide or otherwise opt in, we add you to our mailing list ("Letterzz Readers") via MailerLite. Every marketing email includes an unsubscribe link, and you can opt out at any time.

5. Third-Party Services We Use

We rely on trusted third-party services to run Letterzz, including:

• Payhip — our store, checkout, and payment processing.
• PayPal (and other payment processors offered at checkout).
• BookFunnel — digital delivery of membership titles and free guides.
• MailerLite — email marketing.
• Social media platforms (Meta/Facebook & Instagram, TikTok, LinkedIn, X) for content and, where you interact with us there, messaging.

Each of these providers has its own privacy policy governing how it handles your data.

6. Cookies

Our website and store may use cookies or similar technologies to remember your preferences and understand site usage. You can control cookies through your browser settings.

7. Data Sharing

We do not sell your personal information. We share it only with the service providers listed above, as needed to run our business, or where required by law.

8. Data Retention

We keep your information for as long as needed for the purposes above (e.g., for as long as you remain a customer or subscriber), or as required by law.

9. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to withdraw consent to marketing emails. To exercise these rights, contact us at hello@letterzz.com.

10. Children's Privacy

Our Products and website are not directed at children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.

12. Contact Us

Questions about this Privacy Policy can be sent to hello@letterzz.com.